Grievance Redressal

At C News, we are committed to providing a positive user experience and addressing any concerns or grievances promptly and fairly. If you have a complaint or grievance regarding our services or content, we encourage you to follow the steps outlined below for resolution:

Step 1: Contact Us

If you encounter an issue or have a complaint, please contact our customer support team via email at or by phone at [phone number]. Our team will work diligently to address your concerns and provide a resolution as quickly as possible.

Step 2: Escalation

If you are not satisfied with the resolution provided in Step 1, you may escalate your complaint to our Grievance Redressal Officer. Please submit your grievance in writing to:

Cnews Head Office: C News Palarivattom, Ernakulam, Kerala 682082

Please include all relevant details and documentation related to your complaint for our review.

Step 3: Review and Resolution

Upon receiving your grievance, our Grievance Redressal Officer will conduct a thorough review of the matter and work to resolve it in a fair and timely manner. We will keep you informed of the progress and outcome of the investigation.

Step 4: External Recourse

If you are not satisfied with the resolution provided by C News, you may seek external recourse through appropriate legal channels or regulatory authorities.

Feedback and Suggestions

We value your feedback and suggestions for improving our services. If you have any ideas or recommendations for how we can better serve you, please don’t hesitate to share them with us.

Thank you for choosing C News. We are committed to ensuring a positive experience for all our users.